Privacy Policy
Genieboo (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your personal information when you use our platform, website, and services (collectively, the “Services”).
By accessing or using Genieboo, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our Services.
Information We Collect
When you use Genieboo, we may collect the following types of personal and business-related information:
Information You Provide to Us
Account Information:
When you sign up, we collect your name, email address, phone number, company details, and payment information.
User Communications:
Any inquiries, feedback, or support requests submitted to us.
Lead Data:
If you use our prospecting features, you may provide business-related data such as lead names, company names, email addresses, and LinkedIn profiles.
Information We Collect Automatically
When you use our Services, we may automatically collect:
Log Data:
IP address, browser type, operating system, access times, and pages viewed.
Usage Data:
Interactions with our platform, including searches, automation workflows, and engagement metrics.
Cookies & Tracking Technologies:
We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and improve our Services.
Information from Third-Party Sources
Publicly Available Data:
We may collect business-related information from public sources such as LinkedIn and other databases.
Third-Party Services:
If you integrate with third-party platforms (e.g., CRM systems or LinkedIn), we may collect and process data from those services based on your permissions.
How We Use Your Information
We process your personal data for the following purposes:
Providing & Improving Services:
Personalize your experience and enhance platform functionality.
Lead Generation & List Enrichment:
To enable prospecting, outreach automation, and business-related insights.
Customer Support & Communications:
To respond to inquiries, troubleshoot issues, and send service-related notifications.
Marketing & Analytics:
To analyze usage trends, develop new features, and deliver relevant content.
Compliance & Security:
To enforce our Terms of Service, protect against fraud, and comply with legal obligations.
How We Share Your Information
We do not sell personal data. However, we may share data under the following circumstances:
Service Providers & Vendors:
We work with trusted third parties that provide hosting, payment processing, analytics, and security services.
Legal & Compliance:
We may disclose the information if law, regulation, or legal process requires.
Business Transfers:
In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, loss, misuse, or disclosure.
Note: While we take reasonable steps to protect your data, no security system is foolproof.
Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Restrict the processing of certain data.
- Request data portability where applicable.
Data Retention
We retain your data as long as necessary for the purposes described in this Privacy Policy or as required by law. If you request deletion, we will securely remove your data unless legal obligations require us to retain it.
Cookies & Tracking Technologies
We use cookies and similar technologies to improve functionality, analyze trends, and personalize content. You can manage cookie settings through your browser preferences.
International Data Transfers
If you access our Services from outside our operational region, your data may be transferred to and processed in countries with different data protection laws. We ensure that adequate safeguards are in place for such transfers.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Last Updated” date. We encourage you to review this document periodically.
Contact Information
Genieboo controls the personal information we process under this Privacy Notice.
If you have any questions about our privacy practices or this Privacy Notice, or to exercise your rights as detailed in this Privacy Notice, please contact us at:
